Tigress Furniture source the finest quality products from around the world made from the best materials available and bring to you at the lowest possible price. Each piece in our collection is expertly made with uncompromising attention to quality and detail. In fact we are so certain that you will fall in love with your furniture that we offer a 7 day money back guarantee!
If for any reason you are not 100% satisfied with your purchase you can return the product to us within 7 days in its original packaging and we will stand by our promise to you! We can even organise to pick up the item for you if you are unable to return it to us (please note third party delivery and collection fees are non-refundable).
Terms & Conditions: Items must be returned in original saleable condition, items that are returned unwrapped or damaged will not be accepted and or repacking fee may apply. Buyer is to pay return postage costs. Our 7 day money back guarantee does not apply to items that have been special ordered or floor stock.
CUSTOMER SERVICE GUARANTEE
Tigress Furniture are totally committed to providing superior customer service at all times, if for any reason you are not completely satisfied with any aspect of your purchase from Tigress Furniture please email [email protected] please remember to include your name, invoice number and best contact phone number, thank you.
PRICING & PRODUCT SPECIFICATIONS POLICY
While our goal is a 100% error-free site, we do not guarantee that any content is accurate or complete, including price information and product specifications. If we discover price errors, they will be corrected on our systems, and the corrected price will apply to your order. Tigress Furniture reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions (including after an order has been submitted and accepted). If you do not wish to proceed with your order you will be refunded in full under our Satisfaction Guarantee.
FLOORSTOCK & CLEARANCE ITEMS
The ownership of floorstock & clearance items does not pass to the consumer until payment has been made in full. Floorstock & Clearance items cannot be held pending payment due to their limited nature. Floorstock & Clearance items are sold as is with no returns, refunds or exchanges. Floorstock & Clearance items must be collected or delivered within 7 days from the date of purchase, these items are unable to be stored or left in store beyond these terms. There is no warranty on floorstock items which may have signs of wear and tear, manufacturer faults and/or damage and are purchased as is.
MADE TO ORDER STOCK
Notwithstanding any other provision of these terms and conditions, orders for products which are made to individual customer specifications, including custom made furniture products, or custom fabric products, which have to be ordered specifically for a customer cannot be cancelled or returned if the customer decides the customer no longer wants the products.
We do not allow Customer Pickups of furniture items from our stores or warehouses, we apologise for any inconvenience this may cause. Please discuss possible alternative arrangements with our Sales Team on 1300 844 737 or email [email protected]
The vision for Tigress Furniture has always been to help people create a home they love and look forward to coming home to. With a definite emphasis on resort style living, Tigress Furniture wants to help people feel like they are on holidays every day and make their home a sanctuary and oasis from the sometimes busy and hectic world outside.